Everything to Consider When Choosing a Crawl Space Repair Service

Written by Bay Crawlspace and Foundation Repair on . Posted in .

According to the Joint Center for Housing Studies at Harvard University, the home remodeling industry is expected to be worth $352 billion this year. This is even more than the $339 billion it was worth in 2020.

If you’re also thinking fixing up your crawl space so you can remodel your home, then you might be looking for a crawl space repair service near you.

However, you might be overwhelmed with so many choices. You might also feel stressed about making the investment of paying for a crawl space repair when you don’t know if you’ll end up with the best service or repair option.

That’s why we’ve put together this list. In it, you’ll learn everything you need to consider when choosing a crawl space repair service.

Finally, you can fix your crawl space damage and have a home that’s safe and sound. Read on to learn more.

The Time It Takes

When choosing the right repair service for you, you should also get estimates on how long the repair will take. This includes what their availability is like and when they can get started with the repair, as well as how long it will take in total.

If your crawl space repair is time-sensitive because of how it’s impacting your everyday life, then you can take companies off the list that don’t have availability until later or that will take a long time to complete the repair.

When speaking with different companies, ask them how long the repairs will take one of their crews to finish doing.

If there are any companies that come back to you with estimates that are much higher than those given to you by other companies, it might be best to not work with these businesses.

This is because they are making the project seem bigger and more important than it needs to be. This might mean that you end up paying more for a repair that you have to wait more time to have completed.

Recommendations

One of the best ways you can select the best crawl space repair service for you is by asking around for recommendations of companies near you. Speak with your friends and family first. When you ask them for recommendations, ask these questions:

  • “What were the best things about working with this service?”
  • “What did you think of the price? Would you pay it again?”
  • “Has the company helped you at all since the repair?”
  • “Was there anything you didn’t like about the service?”

Once you have the answers to these questions, you’ll have a good idea of whether you’re interested in the services they recommend. But don’t stop there. You should also speak with your neighbors and anyone in your neighborhood association.

They might have a referral discount they can get you, especially if it’s a company that specifically services your area.

References

Another way to find out whether a crawl space repair service is right for you is by asking them for references. They should be able to provide these from happy customers. If they can’t, this is a sign that they aren’t doing their job right.

When reviewing references, focus on what past customers had to say about price, the length of time of the job, whether they’ve had to make any additional repairs afterward, and how professional the company was.

Additionally, if any customers have said that they would hire the company to work with again, this is a positive sign.

Keep in mind that the company is going to be providing you with references that are on the positive side. For this reason, you should do some additional research on what past customers have thought.

This brings us to our next point…

Look at Online Customer Reviews

Another way to find out whether the crawl space repair service you’re considering is a good choice is by looking at online customer reviews. Go to websites such as Angie’s List, Home Advisor, and Google Maps and take a look at the reviews and star ratings there.

Generally, a few negative reviews should be nothing to worry about. However, if a large amount of the reviews are negative, you should stay away from that company.

Keep in mind that reviews can sometimes be fake. For this reason, you should be wary of positive review after positive review. Fact-check against other reviews and ask the company if they have past customers you can speak to.

Additionally, check out these tips on how to spot fake reviews.

Experience Level

Another important factor to consider is the experience level of the company. When selecting your options, call up each company and ask about how long they’ve been serving your area. This way, you can know if they have the needed experience to get the job done well.

Additionally, if they’ve been working in your area for quite a while, then they’ll be more familiar with the specifics of the ground in your crawl space and the home structures that are common in your area.

When asking about experience, ask about the experience level of the workers, too.

Just because a company has been around a long time, this isn’t a guarantee that all their employees have. Double-check this to make sure whoever comes to do your crawl space repair has years of experience.

Insurance

Any reputable crawl space repair service should have insurance. It protects both you and them. For example, let’s say that while they’re repairing your crawl space, they accidentally hit a pipe and cause an extensive amount of flooding in your home.

If they don’t have personal liability or other types of insurance, then they could end up losing a large amount of money.

At the same time, if one of their employees is injured while working at your home, the insurance would cover anything you would have to pay.

In addition to protecting both parties, having insurance is a sign that the company is professional.

Professional Communication

Speaking of being professional, professional communication is also something to look for when considering crawl space repair services. They should answer the phone right away and answer all the questions you ask them thoroughly.

The same goes for the thoroughness and speed with which they reply to emails.

Professional communication is a sign that the company takes your needs seriously. This will matter even more down the line when they’re in your crawl space doing a repair.

Professional Website and Online Presence

Another sign of professionalism is whether the crawl space repair service company has a professional website. Can you find all the information you need there? Do they answer many of your questions on an FAQ page?

Do they go into detail about the different services they offer? Do they provide contact information so you can easily get in touch with them? They might even have representatives online to speak with you.

If they have a website that isn’t well-designed, they may not be the best company to go with.

For one thing, they haven’t put in the effort to impress their customers with the content. It’s also not very professional, which could mean that they won’t be very professional, either, when doing repairs at your home.

An online presence is a good sign too. If the company is communicative on social media profiles, then chances are they’ll be just as engaged with working with you as their client.

Looking for a Crawl Space Repair Service?

Now that you’ve learned about everything you need to consider when choosing a crawl space repair service, you might need additional information. Maybe you want to find a local crawl space repair service near you.

Or maybe you want help figuring out what steps the repair service will be taking during the repair.

Whatever information you need, we can help. At BAY Crawl Space and Foundation Repair, we’re experts when it comes to crawl space repairs. We also offer crawl space repairs. If you’re interested in this service, find out more now.

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